Website Packages Explained
How Does it All Work?
Find out why many people choose us to create amazing web designs.
Select the package you want
If you are not sure which package to select, contact us and we will guide you!
Each Package includes a domain (eg.www.yourwebsite.com), a shared hosting (it’s where the website sits on) and a https certificate (for safer browsing).
Our Turn To Contact You
Our team will contact you within 24 hours, either via email or phone call, whichever is the most preferable choice for you.
Together, we will talk about choosing a domain, colours and theme of your website. Simple!
Sit Back & Relax
Please allow 2 weeks time for us to design the site. Within the first month,you can have as many revisions as you’d like. If, by the end of the month, you are not happy, we will cancel your subscription.
What package best suits me?
The Basic package is suitable if your website doesn’t need to be changed too often. You just want people to know what you do, offer contact information and product/service info. For example, gyms, beauty salons, local services, etc.
The premium package is suitable for businesses that need more work done & frequent edits to the website, e.g.: photographers that need to upload images, news website that need fresh articles, or e-commerce stores, that need to change prices or add new products.
How long does it take to build a website?
We will build the website within 2 weeks of your purchase. After you have viewed it, we can edit the website as many times as you would like within the first month.
Please be aware, we will build the website design, but the customer needs to provide the content for each page.
What is a Domain and how do you choose it?
A domain name is the address of your website that people type in the browser URL bar to visit your website. For example, our domain is nicolagrasmedia.com
After your subscription purchase we will disuss the possible domains for your website. There are plenty out there dont worry!
Do You Offer Website Maintenance?
We offer very affordable website maintenance in the premium package. This means that we have an eye on any updates of plugins, we can more pages, change content for you.
If you select the basic package, it means you will need to add pages or content on your own. We will give you editor access.
What is SEO?
SEO means Search Engine Optimisation. It is the process of improving your site to increase its visibility in Google.
A simple example is, if your website sells workout mats, you want to rank high in Google.
If you select the premium package, our team will explain it further.
Do I have access to the servers?
Unfortunately no, we do not offer access to the servers in any packages. All customers’ websites are on the same servers, therefore we will not be able to give access as it would breach security.
How can I cancel my Subscription?
You can cancel your subscription any time. Please be aware that the website will be taken down once you cancel the website.
What is HTTPS?
The “S” in HTTPS stands for “Secure” in the domain. It’s the secure version of the standard “hypertext transfer protocol” your web browser uses when communicating with websites.
Can I get a Refund?
Sorry, no refunds. Once we start the work, be offer no refunds. You can cancel your subscription only.